Clearly, email is the core of the enterprise IT infrastructure and whether
your enterprise is 10 or 10,000, the same critical questions face you when you
consider keeping your email services in house or Outsourcing Email
Service them:
•Which will provide us with the greater efficiency and productivity?
•Which will afford us the best security-now and in the future?
•Measured as a standalone function, which option is most cost effective?
•Finally, which option will give us the most flexibility going forward?
Email is mission critical; everyone understands the power, reach and value of
email today. Underscoring this, a META Group survey of senior IT executives and
business managers from over 400 companies found that:
80% of people surveyed said they believe email is more valuable than the phone
for business communication.
74% regarded being without email as more of a hardship than being without phone
service.
Yet, today, most businesses find themselves with email services that are
inherently inefficient and increasingly unproductive. The reasons are ones that
you may be familiar with, perhaps some of the very ones that have brought you
here today.
You can’t be very efficient if you can’t produce your product and reliability
goes to the heart of the matter. An Osterman Research study found that system
uptime was rated the top priority by system respondents; yet, the same survey
reported that the average and median down times of 229 and 45 minutes,
respectively, were deemed “unacceptable”. The reasons? Probably ones you
know-server crashes, loss of connectivity, denial of service attacks were among
those most mentioned.
So, if your business is like most who keep their email service in house—you may
have your email, but not and not always the way you want it.
Which brings us to security, or the lack of it. On average, businesses are
dedicating 20% of their budgets each year to fight spam, viruses, security
breaches and phishing attacks, not to mention increasing regulatory
requirements. Yet, they still feel exposed. While most companies look for
trouble only from the outside, Datapro Information Services says that in many
corporations, secrets are walking out the door. Only 54% of 1300 IT
professionals surveyed said their company had any kind of security policy in
place. Intellectual property theft is now costing the US about a billion a year
and nearly 75% of those thefts occur internally.
Wrap all of these issues around a long-term, hardware-based, in-house service
environment and you probably won’t have the flexibility you want and need.
So as you analyze these four criteria, it might be good to ask yourself, “how
much is it costing me to own each of these benefits and is that cost, relative
to the level of benefit being delivered, the best return on my investment?”.
Outsourcing Email Service your corporate email services to a
premium service provider can afford you substantial improvements in these
critical categories for many reasons, not the least of which is that one person
will only have to wear one hat-liaison to the email service provider, freeing up
other people and resources in the enterprise, which could start contributing
immediately to greater efficiency, productivity and cost-effectiveness.
The ability to meet ever increasing and shifting security needs is in your
control with a premium email provider; choice of options and depth of coverage
throughout your business ensures that you can be in front of the curve.
LuxSci’s Premium Email Filtering and Archival products are some of the best in
the business and it can be deployed in the way that’s best for you, even if you
keep the rest of your email services ih house. These are just some examples of
how the right email provider can meet all the criteria that will keep your
company firmly – and comfortably – on the right side of the cost/benefit
threshold.