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Using Email

If you are on a maintenance program with us- please contact us so we may walk you thru the process - either to fix the issue or make recommendation.

Additional information use Help option of email client (program)

In order to send and receive email, you will need an email program. There is an email program built into Netscape Navigator (comes free of charge) and Microsoft offers Microsoft Outlook Express (which is also free). Another popular email program is Eudora (they, too, offer a free version of the product).

Your email program will perform two basic operations:


To check email your email program will need the following pieces of information:

  • Your mail box user name
  • Your mail box password
  • Incoming mail server (also known as POP3). The address of this server is: mail.yourdomainname


To send email your email program will need the following pieces of information:

  • Your Name
  • Your Return Address
  • Outgoing mail server (also known as SMTP). The address of this server is: mail.yourdomainname

Important note: If you will be using mail.yourdomainname as your outgoing email server, you will first need to check email before sending. This is a security measure implemented by Link2CITY.com to better protect your email flow.


*Password: for security reasons passwords on the server are encrypted; thus we are not able to read them. We could only reset your password. Be sure to modify your Email client (program) password to reflect same.

IMPORTANT - Please read it:

It is not recommended nor webmail (Imail or Qmail) was intended to be used in place of your local Email client (program on your PC), or as storage for your email.

Choosing the more appropriate email server (POP vs. Exchange server):

POP servers are ONLY used to pass messages. It is not recommended to use as Exchange server:

  1. Download messages to your local email client. New messages will have no room to come in if your email box is filled with old messages.

  2. Do not store message unlike exchange server, POP servers are not backed up. Thus if any technical issues occur that causes loss of emails from the server; messages on the server will not be recovered

  3. Webmail is a convenient feature to allow you access to new mail and send email when you are out of the office.  It is not intended to be used as your regular email client.

  4. Virus protection- standard PC virus programs DO NOT protect the browser. Virus software such Norton only protect the C drive of the PC it is installed on. Unless you are familiar with email it is not recommended that you open emails thru webmail unless you are familiar or expecting the email.

  5. Spam control- Both Imail & Qmail have content filtering capabilities (Imail is more advanced). This option is used to manage and control unwanted email. Since each of us get different types of email and what one considers spam may be expectable for another- spam filtering rules is managed by the user.

Exchange Server: Is a more advanced way of dealing with emails including mobile email management (blackberry, treo, etc..)

Exchange server is designed for users that wish to:

  1. Use server as their own email PC
  2. Use server email client as their own email client
  3. Save all messages on the server (option to upgrade box size if needed)
  4. Scan all personal emails on the server level
  5. Spam managed (rules updated daily) by 3rd party

 

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