Ordering/Payments/Account Management FAQ
Here are the answers to the most commonly asked questions about ordering,
payments and your account management area.
What are my payment options?
In what currency are your prices listed?
Are your order forms on a secure server?
Do you provide services for seo websites?
I forgot my account login details, what can I do?
What are Tasks?
Where can I edit my account details?
Search Engine Optimization FAQ
Here are the answers to the most commonly asked questions about search engine
optimization services.
What is search engine optimization?
What is Keyword Analysis?
What is Code Optimization?
What is a Search Readiness Report?
What do you mean by term “search engine ready”?
What are meta tags?
Do I need to review my title tag?
What are ALT tags and do I need to use them?
How can I make my website more search engine friendly?
Can dynamic Web pages be indexed?
What is search engine spamming?
How can I make the best use of your optimization services?
Search Engine Submission FAQ
Here are the answers to the most commonly asked questions about search engine
submission services.
How is Search Engine Management charged?
Is Search Engine Management a “worldwide” submission service?
Which search engines do you submit to?
I use Search Engine Management and I change my web page content?
How long will it take before my website is indexed by the search engines?
How often should I resubmit my website?
What is the difference between a search engine and a directory?
What is Paid Inclusion?
Do you submit to Yahoo!?
Online Advertising FAQ
Here are the answers to the most commonly asked questions about online
advertising services.
What online advertising services do you offer?
What file type and size should my banner be?
Where do my banners get displayed and how do the displays work?
Can you create a banner for my website?
Solutions FAQ
Here are the answers to the most commonly asked questions about SEO and Online
Marketing Solutions.
What are the advantages of purchasing one of your solutions?
What is included in Keyword Initiator and who is it suitable for?
What is included in eBusiness Vitals?
What is included in eBusiness Optimizer?
What is included in Traffic Booster?
Link2Clicks Frequently Asked Questions
What is Link2Clicks?
How Does Link2Clicks Work?
Why should I use Link2Clicks and not buy clicks directly from search engines?
What is a Qualified Visitor?
Can I only geo-target customers in my city?
How does the guarantee work?
How will my ad look?
What reporting do I receive?
I don’t like my ad/keywords. How can I change them?
I don’t see my advertisement anywhere
Can I choose which search engines to have my website displayed on?
Will I receive a constant supply of traffic?
Can I upgrade my plan at any time?
Can I cancel at any time and do I have to pay a Cancellation Fee?
Q: What are my payment options?
A: Customers can pay online. We use Pay-pal as merchant. You may contact us
using the Request Call Back button of the left menu or visit the contact us -
click here for alternate payment methods.
Q: In what currency are your prices listed?
A: All prices are listed in US dollars. If your credit card statement is based
on a different currency, the charges to your credit card will be converted to
and displayed in your home currency on your credit card statement.
Q: Are your order forms on a secure server?
A: Yes. All ordering processes on our Website take place on a secure server and
we can assure you that your credit card details will remain confidential at all
times.
Q: Do you provide services for seo websites?
A: We do provide optimization and submission services for seo websites, but with
some restrictions depending on the content and the explicit nature of the
website.
Due to legality restrictions we are NOT able to provide advertising services
(Banner Advertising and Newsletter Advertising) for seo websites.
SUBMISSIONS: We will carry out submission services for seo websites, but only to
search engines that accept seo websites in their indexes.
Q: I forgot my account login details, what can I do?
A: - All you have to do is click on either Client Login or Affiliate Login,
enter your email address (the one that you have registered when you placed your
order) and your password will be emailed to you.
Q: What are Tasks?
A: Tasks are a variety of reminders to help you make the best use of our
services and to make your interaction with us as simple and enjoyable as
possible. Tasks contain reminders and notifications. Each Task is designed in
such a way that you are lead straight to the relevant page of your account.
Q: Where can I edit my account details?
A: All you have to do is login to your account and go to My Account. Here, you
are able to securely edit your personal details.
Q: What is search engine optimization?
A: Search Engine Optimization (SEO) is both a science and an art ensuring that a
website appears higher on a search engine results page for relevant search
terms. This is achieved by altering a number of factors both on and off the page
to take advantage of the way that a search engine works. We offer a range of SEO
services in our optimization section.
Q: What is Keyword Analysis?
A: Choosing the right keywords is a crucial part of search engine optimization.
Keyword Analysis is the process of finding the most effective keywords/phrases
and the most popular and suitable variations of those phrases for your website.
Our SEO Specialists can provide you with a Keyword Analysis for your website.
Click here to find out more!
Q: What is Code Optimization?
A: Your website’s code is what a search engine spider “reads” when it visits you
site, therefore, it is very important that your website’s code is search engine
ready and optimized to enjoy good ranking in search engine results. Our Code
Optimization is an easy solution, performed by our SEO Specialists, to ensure
your code contains the all important meta tags, but no errors. Click here to
find out more!
Q: What is a Search Readiness Report?
A: The Search Readiness Report offers an initial site assessment by our
professional SEO Specialists to see if your site is search engine ready. It
includes an overall search readiness score, recommended changes, explanations
and tips. Click here to find out more!
Q: What do you mean by term “search engine ready”?
A: Search engine ready website code is the code that has no errors and contains
optimized title and meta tags, and therefore it is ready to be indexed in search
engines and enjoy good rankings.
Q: What are meta tags?
A: Meta tags are bits of text placed within the HTML code, but that are not
displayed on the website. Search engines use these tags for the sole purpose of
indexing and cataloging your website. The meta tags are always found between the
<Head> and </Head> tags.
If you would like assistance in creating meta tags for your website, our Code
Optimization service is a perfect solution. Click here to find out more!
Q: Do I need to review my title tag?
A: When your website is loaded onto a customer's browser or a search engine's
spider, the title tag is the first piece of information used to catalogue
(index) your site. Because your title is VERY important in the search engine
indexing and ranking process, you need to make your title as descriptive as
possible.
Q: What are ALT tags and do I need to use them?
A: ALT tags are alternative text that can be displayed instead of an image if a
visitor of your website cannot see the images. You should use ALT tags
especially if your website contains lots of photos or graphic-image maps at the
top of your home page. The reason for this is that some search engines will give
take this alternative text into account when they rank your website.
Generally, ALT tags look like following:
<img src="images/logo.gif" alt="company-name.com : Professional Search Engine
Marketing Company">
Q: How can I make my website more search engine friendly?
A: Try to avoid using large amounts of multimedia on your website. This includes
using movies, Flash development, JavaScript or visual basic scripting (forms).
Frame pages and redirections can also hinder search engine spiders from crawling
through your website. One way to get around this if you feel you need to have
frames is to basically code a normal page and place it within <noframes> tags.
This will be picked up by the search engine spider as it will jump over your
<frameset>, and then proceed to index whatever information is within the <noframes>
tags.
Redirections are a big no-no for search engines. Many will penalize, or not
index your page at all, if you have redirections on your page. The reason for
this is that many people try to trick the search engines by optimizing a page
for specific keywords, but then redirect people to something completely
different.
You can get an initial assessment of your website by our professional SEO
Specialists to see if your site is search engine ready. Simply order our Search
Readiness Report.
Q: Can dynamic Web pages be indexed?
A: Search engine spiders cannot naturally crawl dynamic pages. Therefore, if you
need these pages to be listed in search engines, they need to be submitted
individually.
You can use our Trusted Feed service to submit your dynamic pages.
Q: What is search engine spamming?
A: Search engine spamming involves using different methods to deceive search
engine spiders to achieve higher ranking. The most common search engine
techniques are doorway pages, hidden text, keyword stuffing, etc. If you use any
of these techniques your page will be penalized and removed from the search
engine index.
Q: How can I make the best use of your optimization services?
A: To achieve the best results from our optimization services you should follow
instructions and recommendations outlined in the reports that you will receive
from us.
One of the common mistakes is not uploading the optimized code, so that the
service cannot take the effect. If you are not sure about what you need to do
after we have completed services for you, you can always talk to one of our
Internet Consultants by clicking on the Request Call Back button on the left
menu located on this page! Alternatively, visit the contact us - click here
Q: How Search Engine Management charged?
A: When you place an order for Search Engine Management you will be charged once
for particular URL based on the period you choose (quarterly, yearly, etc..).
There will be no further charges or submissions UNLESS you request it via our
Customer Service Department or you select the "Repeat" option during the order
process. In this case, all services you originally ordered are repeated on a
monthly basis.
Q: Is Search Engine Management a “worldwide” submission service?
A: All of our submission services are aimed at a worldwide promotional level. We
submit to all the major search engines including Google, AllTheWeb, Jayde,
ScrubTheWeb, Abacho, Aeiwi, ExactSeek, Mirago, Search It, Sympatico, Web Trawler
and many more. We could also select certain country or category for your website
to be included in.
Q: Which search engines do you submit to?
A: We work with all the major search engine that contribute to over 90% of
Search Engine traffic. To view some of the major search engines that we submit
your website to with our Search Engine Management service please click here.
Q: I use Search Engine Management and I change my web page content?
A: Currently none of the major search engines instantly index pages but it is
still best to make any alterations prior to submitting. However, we recommend
that if you have to make alterations, do them no later than 2 weeks after
submitting, just to be on the safe side!
Q: How long will it take before my website is indexed by the search engines?
A: After we have submitted your website to the search engines and directories it
will take between one day and eight weeks for your website to be added to their
indexes, depending on the search engine. Some smaller search engines will take
only a few days to index your page. However, most of the other larger search
engines will take several weeks. Such a delay between the date of submission and
the date of indexing is due to the extremely high number of submissions
(sometimes tens of thousands) that the most popular engines receive each day.
Please be advised that we only submit your website to the search engines and
cannot guarantee that they will include your website in their indexes. If you
want to ensure guaranteed inclusion of your website into search engine indexes,
we recommend our Paid Inclusion programs such as Yahoo! Direct Submit (inclusion
into Yahoo!, AltaVista, About, Excite and more) and Featured Keyword Listing
program.
Q: How often should I resubmit my website?
A: Each of the major search engine have their protocols and schedule for how
often a web page may be re-submitted. It is recommended that you maintain your
web pages listing with the search engines- current. We recommend that you submit
each page separately in accordance to the Search Engine schedule. So when the
search engine refreshes its database you don't get your listing dropped. Also be
sure your page content has been updated. You can do this by ordering our Search
Engine management, Direct Submit, and Trusted Feed. You are then assured that
your website is resubmitted regularly.
Q: What is the difference between a search engine and a directory?
A: The fundamental difference between search engines and directories is that
search engines utilize spiders/crawlers to gather information about websites
(e.g. Google), whereas directories are usually human edited and require a human
to input this information during the submission process (e.g. Directory
Registration).
Q: What is Paid Inclusion?
A: Paid Inclusion is a submission service where you pay a fee to a search engine
and then that search engine guarantees that your website will be included in its
index. Paid Inclusion programs will also ensure that your website is indexed
very fast and crawled on regular basis. For example, Direct Submit will provide
you with a 4 business day index inclusion and 48 hour page refresh.
Q: Do you submit to Yahoo!?
A: Our Directory Registration submission service submits your Web page to Yahoo!
directory.
If you would like guaranteed inclusion into the Yahoo! index then you have the
option of using our Direct Submit paid inclusion service.
Q: What online advertising services do you offer?
A: We offer Banner Advertising services. This include displaying a banner you
have provided us with or the one that we have created for you, through out our
network websites. This include network of highly visited website and include
guaranteed traffic. More…
Q: What file type and size should my banner be?
A: If you are providing us with your own banner, the banner has too meet the
following specifications:
GIF or JPG files only.
Dimensions: Width - 468, Height - 60 pixels.
File size: Images must be less than 10k in size.
Q: Where do banners get displayed and how do the displays work?
A: If you purchase a banner from us, your banner will be displayed and rotated
on various pages through out our network websites. You determine the number of
visitors to your website based on the program you choose. More…
Q: Can you create a banner for my website?
A: We have over 5 years experience in commercial banner design and can offer you
an affordable solution for small business banner design. We will turn your
requirements and ideas into highly effective, animated banners. You obtain full
ownership over the banner we create for you. This means you can use it where,
when and as often as you want! More…
Q: What are the advantages of purchasing one of your solutions?
A: Our solutions have been designed to provide you with great savings as well as
the best combination of services that will boost your online business. There is
a solution for any type of website or business, See product listing...
Q: What is included in Keyword Initiator and who is it suitable for?
A: The Keyword Initiator includes:
Keyword Analysis
Featured Keyword Listing
Search Engine Management
We have combined two of our most popular services to create an outstanding
combo. Keyword Initiator makes sure your search engine marketing is on the right
track from the start. You get the right combination of analysis and submission
services to lay the foundations of your search engine success.
Q: What is included in E-Business Vitals?
A: E-Business Vitals includes:
Keyword Analysis
Search Engine Readiness Report
Link2Clicks
Featured Keyword Listing
Search Engine Management
E-Business Vitals is perfect for commercial and professional Websites. We have
brought together our essential business search services to create an ideal
business solution. Over time, all of your pages are optimized and submitted to
search engines, starting with the ones that are the most important for you.
Q: What is included in E-Business Optimizer?
A: The E-Business Optimizer includes:
Keyword Analysis
Search Engine Readiness Report
Code Optimization
Featured Keyword Listing
Search Engine Management
Direct Submit
Link2Clicks
The E-Business Optimizer works best for busy business owners looking for a
comprehensive solution and any website owner needing peace of mind in regards to
their Internet marketing.
Q: What is included in Traffic Booster?
A: The Traffic Booster includes:
Banner Design
Banner Advertising Visibility
Featured Keyword Listing
Link2Clicks
Traffic Booster is recommended for Website owners who want to diversify their
traffic sources and Web marketers who want to target untapped Internet user
segments.
Q: What is Link2Clicks?
A: Link2Clicks is an easy way to get guaranteed, qualified traffic to your
website. We have various levels of plans to suit your needs.
Q: How Does Link2Clicks Work?
A: You only need to provide us with your website address and select the
guaranteed annual visitors you wish to receive from our Link2Clicks plans and
our trained sales staff will do the following
Create a professional advertisement including title and description for your
website.
Select the keywords that fit your website.
Upload your advertisement to all the major pay per click search engines
including Google, Yahoo, MSN, Ask Jeeves, AOL and many more.
Monitor these listings so that you may receive your guaranteed annual qualified
traffic.
Q: Why should I use Link2Clicks and not buy clicks directly from search engines?
A: The average click price is reported to be around 60c, is continuously rising,
and many keywords on the search engines fetch over $5 per click. With
Link2Clicks you will only pay one flat monthly fee regardless of your category
and the monthly price will stay the same throughout your annual plan, making it
the perfect set and forget solution for search engine qualified guaranteed
traffic.
Your ad will be professionally created, including the keywords which your
qualified traffic will come from, thus giving you the power of having your own
type of ad agency creating and monitoring your campaign.
Account setup on different search engines is also complicated and time consuming
and often requires training to learn, as well as continuous daily click price
monitoring. This could waste you over 10 hours per month and cost you in time
you could be billing your customers, making Link2Clicks an economical solution.
How much is your time worth?
Q: What is a Qualified Visitor?
A: A qualified visitor is one which is directed to your site as they have been
searching for the subject matter which you are offering and hence would be more
inclined to convert to a paid customer. This has been done by the bidding of up
to 20 keyword terms which have been sent via your email report. With Link2Clicks
you can also target specific local areas. This means your ads will only appear
for customers searching within the area you have selected. This is particularly
useful for small businesses which have a very localized customer base.
Geo-targeting helps ensure your traffic is not only targeted by specific,
relevant keywords, but by geographic location as well.
Q: Can I only geo-target customers in my city?
A: You have the option of geo-targeting in your city, county/state or
nationwide. You can even specify your business opening hours, so that your ads
are shown in those times, to only receive queries when you are open to take
them!
Q: How does the guarantee work?
A: Link2Clicks plans will aim to deliver you their respective visitors over a 12
month period. In rare situations where there is limited demand for your web site
category and we cannot deliver you the traffic within the 12 months, your
campaign will continue to run at no extra charge until all guaranteed visitors
are delivered.
Q: How will my ad look?
A: Link2Clicks will submit your advertisement to various search engines such as
Google and Yahoo! To see an example of how your advertisement will look like,
please click here. The ads on the right hand side are in the sponsored links
area and this is where your sites’ advertisement will also appear.
Q: What reporting do I receive?
A: You will be emailed an initial Link2Clicks email within 10 days of your
order, which will give you the details of your advertisement text for the search
engines and the keywords for which you will be found. You will then receive an
email every month, detailing the amount of clicks which you have had delivered
during that period.
Q: I don’t like my ad/keywords. How can I change them?
A: Please note that an experienced technician has selected these on your behalf
and even though changes are not recommended, these details can be updated on
your behalf. You can by contacting us at any time using the Live Chat button
bottom of the left menu located on this page! Alternatively, visit the contact
us - click here.
Q: I don’t see my advertisement anywhere
A: Because bids are adjusted on a continuous basis, your ad will only be
displayed when you have not received your paced monthly clicks for that period.
You may want to try searching for some of the longer keyword phrases which have
been selected by our technicians on Google/Yahoo at various times of the day to
see this.
Q: Can I choose which search engines to have my website displayed on?
A: For best results, your traffic will be aggregated amongst a number of search
engines. If you however currently use pay per click advertising on either Google
or Yahoo, please indicate this through your order and we will do our best to
accommodate you with traffic on the alternate major network.
Q: Will I receive a constant supply of traffic?
A: Link2Clicks will endeavor to deliver a constant supply of search engine
traffic, based on the plan you have selected. In rare situations where we have
undelivered clicks (due to a topic of low demand) throughout the course of your
campaign, we will continue to run your campaign at no additional cost so that
you will always receive the amount of clicks promised.
Q: Can I cancel at any time and do I have to pay a Cancellation Fee?
A: You may cancel at any time you don't pay a cancellation fee. if you terminate
your annual program the monthly rate is recalculated to the duration the service
used as if the agreement was never an annual one- but for the exact period
service was used.
Q: Can I upgrade my plan at any time?
A: Yes you can. contact us using the Live Chat button bottom of the left menu
located on this page! Alternatively, visit the contact us - click here. to
upgrade today!