Link2CITY.com live support enables live customer
support and visitor communication directly from your website.
Provides real-time sales and/or customer service support from any
computer, anywhere!
With live
support!, you can provide assistance in real-time, answer
visitor questions and add that extra customer care touch. Human
interaction goes a long way especially on the Net. Use the direct
dialog to build customer loyalty and provide that extra attention
your visitors deserve.
Provide support from any computer,
anywhere!
Not in the office, on a business trip or working from home? Don't
have the proper security access on a computer to install software?
That's ok! Just launch live support
in a browser, log-in and provide the usual full support service to
your customers, just as if you were in the office. How
convenient!
In our ever growing High-Tech world,
a human interaction goes a long way. Sometimes, a single
product/service question answered from a live
support person could be just enough to make the sale. Up-selling
and cross-selling of other products/service is also an important
part in the sales process. Being there to provide that important
information is superb customer service when and where it is most
critical, at the point of purchase. This not only ensures higher
sales revenues but also adds credibility and trust to your
product/service and company.
Phone, fax, staff and other major
costs of operation can be greatly reduced by a single Live support
or sales rep. live support will
enable you to communicate instantly with your visitors and pass
crucial information at virtually no cost!
Boost your email marketing
effectiveness! Embed live support
HTML code within your HTML rich email marketing campaign. Don't be
passive when it comes to your marketing dollars! Put yourself in
your potential client's in-box! A simple click from their email will
notify your staff of a sales lead! Now that's pro-active
marketing!
Why wait for visitors to request
support when you can proactively lend help? With a click of a
button, you can automatically open a chat window at their location
and instantly begin to up sell, inform and assist in their
purchase/decision process.
Ever wondered how many visitors are
on your site at a given time? Ever wonder where they clicked from to
get to your site? Ever wonder how long they have been looking at
your site? These are questions that can all be answered with live
support traffic monitor. You will be able to view visitors as
they navigate through your website and gather other crucial data
that is essential in understanding your website traffic.
With the help of the traffic monitor,
you can quickly view where each visitor has clicked from, which page
they are currently viewing and how long they have been on your site.
This information can be vital in lending targeted support. You will
gain an understanding of your visitors before the chat interaction.
Visitors will thank you for your considerate and targeted support.
You can use the form on "Contact Us" page to
secure a free one-on-one consultation
session- to help your business gain full
benefit from a web presence. |
